Frankham Case Study
Project Overview
Frankham is a leading multi-disciplinary property and construction consultancy providing compliance, surveying, engineering and design services to the built environment. As a company, they aim to improve the surroundings we all live and work in.
With the introduction of the Building Safety Act, housing associations and property managers face increased pressure to meet strict safety standards and maintain a ‘Golden Thread’ of building information. For businesses managing large portfolios, the requirements demand highly organised documentation and intuitive systems capable of retrieving critical information efficiently when needed. Frankham approached our team to design an innovative, scalable digital platform that could streamline compliance, enhance accessibility and future-proof safety management.
Services
We designed and developed a powerful, easy-to-use digital tool known as the Matrix. Purpose-built to meet the demands of the Building Safety Act, the platform helps users stay compliant, reduce administrative workload and make informed, confident decisions with ease.
Portfolio & Document Management
The platform allows users to upload, categorise and track all documentation across their entire property portfolio, with the ability to mark information as complete or incomplete for improved clarity and progress tracking.
Intuitive Dashboards & Compliance Tracking
We designed a central dashboard to visualise compliance status, highlight outstanding issues and help teams prioritise urgent safety actions, significantly reducing audit preparation time.
Knowledge Hub
We added a built-in resource centre offering guides, FAQs and compliance materials, helping users stay updated and better prepared for regulatory changes.
Seamless Integration & Enterprise-Grade Security
By integrating securely with existing IT systems and leveraging encrypted data protocols, we designed the Matrix to reduce data management risks
AI-Powered Search (in product roadmap)
Our AI integration will allow users to ask detailed questions and receive answers generated from their own documentation, reducing manual search time and improving productivity.
Impact
Improved Compliance
Real-time compliance tracking and structured documentation make it easier to demonstrate regulatory adherence, improving audit readiness and reducing risk exposure to ensure housing associations and property managers remain aligned with the Building Safety Act.
Increased Efficiency
Automated document organisation, tracking and retrieval have reduced the team’s administrative tasks by up to 40%.
Enhanced Decision-Making
With a centralised dashboard and future AI-powered search, our tool gives users faster access to critical information, enabling teams to make data-driven decisions and respond quickly to safety and compliance issues.
Better User Experience
Designed to be intuitive and accessible across all technical skill levels, this new tool has reduced support queries by 30–50%, with users able to navigate, upload and retrieve documentation more easily.
Regulatory Confidence
Robust tracking and reporting tools allow users to provide regulators with comprehensive, up-to-date building safety information, reducing audit preparation time by 50% and improving trust in the organisation’s compliance processes.