Nearly half of the UK workforce now works remotely or in hybrid setups — and Microsoft Teams has become the go-to tool for keeping things connected. But while Teams handles video, chat, and file sharing well, there’s one feature many businesses haven’t tapped into yet: Operator Connect.
If you’re still juggling separate apps for phone calls, it’s time to streamline. Operator Connect turns Microsoft Teams into a fully integrated phone system. One platform. One interface. Total control.
What Makes Operator Connect a Game-Changer?
Calls from inside Teams
Forget jumping between devices or apps to make a call. Operator Connect lets you handle every call — landline or mobile — right inside Teams. It’s faster, easier, and far more efficient.
Keep your number (or get new ones) You’re in control. Keep your existing numbers or scale up as your business grows. Either way, your team stays reachable, consistent, and professional.
Work from anywhere Whether you’re home-based, office-based or always on the move, Operator Connect travels with you. It’s built for modern, flexible working — just like your business. Want to keep your contact centre sharp? Leverage Call Analytics for trend tracking, Wallboards for team visibility, and Call Recording for coaching and compliance. It’s a 360° approach to operational excellence.
Simple to manage No steep learning curve. Add users, manage call routing, and track activity — all from inside Teams. It’s the kind of simplicity IT teams dream of.
Built on Microsoft’s backbone Call quality matters. Operator Connect runs on Microsoft’s global infrastructure, meaning crystal-clear calls, secure connections, and a platform you can rely on.
Smarter Communication Starts Here Microsoft Teams is already a solid platform for collaboration. Operator Connect elevates it into something much more powerful — a complete, unified communications hub.
If you’re serious about working smarter and scaling up without the mess of multiple tools, it’s time to unlock the full potential of Teams.
Explore Operator Connect and simplify your communication for good.
Want to unlock the full potential of Microsoft Teams. Get in touch with us to see how we can support you.