Smarter Insights, Better Conversations
Call Analytics + Recording
Improve how your business communicates with customers with the help of call analytics and recording software. Our call tracking software lets you monitor, review, and improve your communication strategies.
Improve how your business communicates with customers with the help of call analytics and recording software. Our call tracking software lets you monitor, review, and improve your communication strategies.
Benefits For Your Business
Centralised Storage
Our data warehouse solutions keep your data stored securely in one place, making it easier to find and manage.
Improved Data Quality
We organise and clean your data, making sure that it is accurate and reliable to inform your strategic decisions.
Scalable To Your Needs
Our systems, including cloud data warehousing, are built to grow and adapt as your business changes.
Benefits For Your Business
Enhanced Quality Assurance
Monitor your business calls with call recording for quality assurance and training purposes, allowing you to improve customer service.
Actionable Insights
Gain real-time insights into customer call duration, response times, and call outcomes to optimise your customer service.
Improve Customer Service
Provide a better experience for your customers by understanding trends and identifying areas for improvement based on your team's interactions.
Our IT procurement service sources top-quality hardware, software, and services, delivering the best market value and streamlined purchasing. Trust us to fulfil your IT requirements with cost-effective solutions optimising your investment.
Gain complete visibility and control over IT assets with our asset management service. We handle deployment, maintenance, and upgrades across software, hardware, and third-party services, maximising asset value through their lifecycle.
How We Can Help
Straightforward Setup
We install call analytics and recording systems that integrate seamlessly with your current systems.
Custom Reporting
Make data-driven business decisions with custom reporting that uncovers the information you need.
Ongoing Support
Get regular check-ups, updates, and support from our expert team to keep everything running smoothly and legally.
Insightful Analytics
Our tools provide insights that help you understand what your customers are saying so you can improve your business and service.
What We Offer
Data Center Virtualisation
FLRS virtualisation solutions offer SDS and SDN advancements for flexible data centre needs. FLRS technology provide unified virtualisation as a service, managing and virtualising client hardware, allowing you to scale effectively without physical limitations.
Data Center Hosting
FLRS Technology tier 3 data centre offers secure hosting, co-location, and disaster recovery with built-in failover capabilities. Keep your IT running smoothly with resilient site security, cost-efficient server performance, and 24/7 support.
Case Studies
Explore our case studies to see how we've helped businesses leverage innovative solutions for their unique challenges.
Stock markets opened on a mixed note today, with tech stocks
Our journey is guided by a clear vision - is to be at the forefront of transformative solutions that shape to the industries and enrich lives. This vision is deeply rooted in our core values: excellence, innovation, integrity, and collaboration.
Automotive industry is witnessing a shift towards electric vehicles
Our journey is guided by a clear vision - is to be at the forefront of transformative solutions that shape to the industries and enrich lives. This vision is deeply rooted in our core values: excellence, innovation, integrity, and collaboration.
The healthcare sector is adapting to new remote patient monitoring
Our journey is guided by a clear vision - is to be at the forefront of transformative solutions that shape to the industries and enrich lives. This vision is deeply rooted in our core values: excellence, innovation, integrity, and collaboration.
Our Partnership
Unlocking the Power of Strategic Partnerships FLR Spectron proudly collaborates with industry leaders, to deliver seamless and cutting-edge ITMS services. Discover how our trusted partnerships empower us to safeguard your business and provide superior IT solutions in the digital age.
TESTIMONIAL
Hear from our satisfied customers
Voices of Trust: Client Stories, Testimonials that Illuminate Our Shared Success.
One aspect that sets IT Services apart is their proactive approach to security. In today's digital landscape, protecting our sensitive data
One aspect that sets IT Services apart is their proactive approach to security. In today's digital landscape, protecting our sensitive data
One aspect that sets IT Services apart is their proactive approach to security. In today's digital landscape, protecting our sensitive data
One aspect that sets IT Services apart is their proactive approach to security. In today's digital landscape, protecting our sensitive data
One aspect that sets IT Services apart is their proactive approach to security. In today's digital landscape, protecting our sensitive data
Get in touch
Whether you’re looking for innovative solutions, personalised support, or a reliable partner to drive success, we’re here to assist you every step of the way. Let’s work together to achieve your goals.